四级Chains such as KFC, McDonald’s and Pizza Hut are setting a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff.
肯德基、麦当劳和必胜客等连锁店正在制定新的客户服务标准,通过严格的员工培训和持续的监控来确保一线员工的友好。
2003年1月大学英语四级(CET-4)真题
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