高考Her years of hard work have finally been acknowledged after a customer nominated her to be cheshire's woman of the year.

在一位顾客提名她为柴郡年度女性后，她多年的辛勤工作终于得到了认可。

2019年高考英语全国卷2 语法填空 原文

高考Up to two children under ago five may travel free with a paying customer.

最多两名五岁以下儿童可以与付费客户免费旅行。

2014年高考英语全国卷2 阅读理解 阅读D 原文

高考It can also speak different languages and make recommendations for different items based on what the customer is shopping for.

它还可以说不同的语言，并根据客户的购物需求为不同的商品提供建议。

2015年高考英语天津卷 阅读理解 阅读B 原文

考研Closer inspection reveals important differences among the biggest national markets, especially in their customer segments and wholesale structures, as well as the competitive dynamics of individual food and drink categories.

仔细观察发现，最大的全国市场之间存在重大差异，特别是在客户细分和批发结构方面，以及各个食品和饮料类别的竞争动态方面。

2010年考研阅读原文

高考They settled in at a comfortable east side cafe and within minutes, another customer was approaching their table.

他们在东区一家舒适的咖啡馆安顿下来，几分钟后，另一位顾客走近了他们的桌子。

2016年高考英语全国卷3 阅读理解 阅读B 原文

六级Even when a retailer gets a customer to walk in the store, she can easily see if there's better deal online or at another store nearby.

即使零售商让顾客走进商店，她也能很容易地看到网上或附近的另一家商店是否有更好的交易。

2019年6月六级真题（第一套）阅读 Section B

六级By creating more awareness around your efforts to reduce waste, and by developing a culture of responsibility, repair, and reuse, you can build customer loyalty based on shared values .

通过提高对减少浪费的意识，培养责任、维修和再利用的文化，您可以基于共享价值建立客户忠诚度。

2019年6月六级真题（第二套）阅读 Section B

六级However, characteristics associated with modern consumer culture mean produce is often wasted through retail and customer behaviour

然而，与现代消费文化相关的特征意味着，农产品往往因零售和消费者行为而浪费

2013年12月阅读原文

六级They improved their customer service on a company wide basis

他们在全公司范围内改进了客户服务

2012年6月阅读原文

六级In an email statement from the state's Office of Customer Focused Government, which is examining the possibility of outsourcing, spokeswoman Michelle R.

该州以客户为中心的政府办公室（Office of Customer-Focused Government）正在研究外包的可能性，其发言人Michelle R。

2017年6月阅读原文

考研Though several fast-fashion companies have made efforts to curb their impact on labor and the environment – including H&M, with its green Conscious Collection line –Cline believes lasting change can only be effected by the customer.

尽管几家快速时尚公司已经努力遏制其对劳动力和环境的影响——包括H&M，其绿色环保系列——克莱恩认为，持久的变化只能由客户来影响。

2013年考研阅读原文

六级To motivate visitors to bring in more old shoes, Adidas Brazil promotes the program in stores by showing videos to educate customers, and it even offers a discount each time a customer brings in an old pair of shoes.

为了鼓励游客带进更多的旧鞋，阿迪达斯巴西公司通过播放视频教育顾客，在商店里推广该计划，甚至在顾客每次带进一双旧鞋时都提供折扣。

2019年6月六级真题（第二套）阅读 Section B

考研Transient investors, who demand high quarterly profits from companies, can hinder a firm's efforts to invest in long-term research or to build up customer loyalty.

临时投资者要求公司获得高额季度利润，这可能会阻碍公司投资长期研究或建立客户忠诚度的努力。

2019年考研真题（英语一）阅读理解 Section Ⅱ

考研The cases the court overturned said that if a business was shipping a customer's purchase to a state where the business didn't have a physical presence such as a warehouse or office, the business didn't have to collect sales tax for the state.

法院推翻的案件说，如果一家企业将客户购买的货物运送到该企业没有实体存在的州，如仓库或办公室，则该企业不必为该州征收销售税。

2020年考研真题（英语一）翻译 Section Ⅲ

六级Cancel the contract with the customer.

取消与客户的合同。

2013年6月听力原文

四级Over 10 months, Comcast received nearly 12,000 customer complaints, many relating to its monthly data cap and overage charges.

在过去的10个月中，康卡斯特收到了近12000起客户投诉，其中许多投诉与每月的数据上限和超期费用有关。

2017年6月四级真题（第二套）阅读 Section A

高考It helps care for customer's dogs.

它有助于照顾客户的狗。

2015年高考英语上海卷 听力 选项

考研Though several fast-fashion companies have made efforts to curb their impact on labor and the environment -- including H&M, with its green Conscious Collection line -- Cline believes lasting change can only be effected by the customer.

尽管几家快速时尚公司都在努力遏制其对劳动力和环境的影响，包括H&M，其绿色环保系列，但克莱恩相信，持久的变化只能由客户来影响。

2013年考研真题（英语一）阅读理解 Section Ⅱ

四级It forces the customer to compensate the waiter.

它迫使顾客赔偿服务员。

2016年12月阅读原文

六级Cancel the contract with the customer

取消与客户的合同

2013年6月听力原文

六级Maybe you see low customer participation at first, or conversely, so much success that the cost of recycling becomes too high.

也许一开始你会发现客户参与度低，或者相反，成功率太高以至于回收成本太高。

2019年6月六级真题（第二套）阅读 Section B

高考When entering the house, the customer would see the pacific ocean through the windows, and then the pool through an open stairway leading to the lower level.

当顾客进入房间时，通过窗户可以看到太平洋，然后通过通向下层的开放式楼梯可以看到游泳池。

2015年高考英语重庆卷 阅读理解 阅读B 原文

六级However, characteristics associated with modern consumer culture mean produce is often wasted through retail and customer behaviour.

然而，与现代消费文化相关的特征意味着，农产品往往因零售和消费者行为而浪费。

2013年12月阅读原文

六级They improved their customer service on a company wide basis.

他们在全公司范围内改进了客户服务。

2012年6月阅读原文

六级Give the customer a ten percent discount.

给顾客打九折。

2013年6月听力原文

六级Trackers, which are ongoing projects that look at trends or customer satisfaction over a long period of time.

追踪者，这是一个持续的项目，在很长一段时间内关注趋势或客户满意度。

2016年6月六级真题（第二套）听力 Section A

六级We do offer price adjustments within seven days of purchase to ensure our customer satisfaction.

我们会在购买后七天内调整价格，以确保客户满意。

2017年12月六级真题（第一套）听力 Section A

六级In an email statement from the state's Office of Customer Focused Government, which is examining the possibility of outsourcing, spokeswoman Michelle Martin said officials were still working to analyze the data from the Board of Regents.

该州以客户为中心的政府办公室正在研究外包的可能性，发言人米歇尔·马丁在一份电子邮件声明中表示，官员们仍在努力分析董事会的数据。

2017年6月六级真题（卷三）

四级Behind the little barred windows were, more often than not, elderly gentlemen whose expression of friendliness reflected the size of the customer’s account, and nothing less than a few hundred thousand in the bank could have inspired the suggestion of a smile.

在小栅栏窗户后面，往往是年长的绅士，他们的友好表情反映了客户账户的规模，银行里只有几十万美元，这足以引起人们的微笑。

1992年1月大学英语四级(CET-4)真题

四级Behind the little barred windows were, more often than not, elderly gentlemen w hose expression of friendliness reflected the size of the customer’s account, and nothing less than a few hundred thousand in the bank could have inspired the suggestion of a smile.

在小栅栏窗户后面，往往是年长的绅士，他们友好的表情反映了客户账户的规模，银行里只有几十万美元，这足以引起人们的微笑。

1994年6月大学英语四级(CET-4)真题

四级Chains such as KFC, McDonald’s and Pizza Hut are setting a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff.

肯德基、麦当劳和必胜客等连锁店正在制定新的客户服务标准，通过严格的员工培训和持续的监控来确保一线员工的友好。

2003年1月大学英语四级(CET-4)真题

四级” For the first time, praise outnumbers complaints on customer survey sheets.

“在客户调查单上，好评首次超过投诉。

2003年1月大学英语四级(CET-4)真题

四级High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen.

宣传高质量的客户服务(宣扬) 很多人认为，但实际上让客户满意说起来容易做起来难

2008年12月英语四级考试真题

四级” the store loses the customer, but the shopper must also find a replacement.

“商店失去了顾客，但购物者也必须找到替代者。

2008年12月英语四级考试真题

四级On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews.

平均而言，每一位不满意的顾客都会向至少四位其他顾客投诉，并且不再光顾特定的商店。每一位不满的顾客，一家商店将因负面评价而再损失三家。

2008年12月英语四级考试真题

四级These comments from a customer service representative show how an inclusive attitude can improve sales .

客户服务代表的这些评论表明，包容的态度可以提高销售额。

2009年6月英语四级考试真题

四级It wasn’t until my boss received Mindsets’ training that she was able to understand how important inclusiveness was to customer service .

直到我的老板接受了Mindsets的培训，她才明白包容性对客户服务的重要性。

2009年6月英语四级考试真题

四级As result , our customer base has increased .

因此，我们的客户群增加了。

2009年6月英语四级考试真题

四级As fast-food companies shift from “super size” to “more buys”，they need to keep customer traffic high throughout the day.

随着快餐公司从“超大号”转向“多买”，他们需要保持全天的高客流量。

2015年6月大学英语四级考试真题（第1套)

考研While warnings are often appropriate and necessary—the dangers of drug interactions, for example—and many are required by state or federal regulations, it isn’t clear that they actually protect the manufacturers and sellers from liability if a customer is injured.

虽然警告通常是适当和必要的，例如药物相互作用的危险，而且许多警告是州或联邦法规要求的，但尚不清楚它们是否真的能保护制造商和销售商在客户受伤时免于承担责任。

1999年全国攻读硕士学位研究生入学考试英语试题

考研The casino issued to him, as a good customer, a “Fun Card”, which when used in the casino earns points for meals and drinks, and enables the casino to track the user’s gambling activities.

作为一名好客户，赌场向他发放了一张“趣味卡”，当在赌场使用时，该卡可以获得餐饮积分，并使赌场能够跟踪用户的赌博活动。

2006年全国硕士研究生招生考试英语试题

考研Several massive leakages of customer and employee data this year—from organizations as diverse as Time Warner, the American defense contractor Science Applications International Corp and even the University of California, Berkeley—have left managers hurriedly peering into their intricate IT systems and business processes in search of potential vulnerabilities.

今年，来自时代华纳（Time Warner）、美国国防承包商科学应用国际公司（Science Applications International Corp）甚至加州大学伯克利分校（University of California，Berkeley）等多个组织的几次大规模客户和员工数据泄露，让管理人员匆忙地窥探其复杂的IT系统和业务流程，寻找潜在的漏洞。

2007年全国硕士研究生招生考试英语试题

考研“The ability to guard customer data is the key to market value, which the board is responsible for on behalf of shareholders”.

“保护客户数据的能力是市场价值的关键，这是董事会代表股东负责的”。

2007年全国硕士研究生招生考试英语试题